Terms and Conditions


This alkasirportal.com is operated by Al Kasir Portal. Throughout the site, the terms “we”, “us” and “our” refers to Al Kasir Portal (hereinafter referred to as the “Company”). We offer this website, including all information, tools and services available on this Website to you, subject to your acceptance of the terms and conditions stated herein.

Terms of Use

1) This electronic record is generated by a computer system and does not require any physical or digital signatures.

2) Please read these terms of use (“Terms of Use”) very carefully before using Website. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE INDICATES YOUR AGREEMENT TO THESE TERMS OF USE AS WELL AS THE WEBSITE’S PRIVACY POLICY (which is hereby incorporated by reference). These Terms of Use along with the Privacy Policy extends to both users, who visit the Website but do not transact business on the Website (“You/ Users / Guests”) as well as users who are registered with the Website to transact business on the Website (“You/ Members”). The Company (hereinafter defined) reserves the right to change, modify, replace, substitute, supplement or otherwise alter these Terms of Use without any notice and liability to You. You are responsible for regularly reviewing and appraising of changes, if any. Nothing in these Terms of Use should be construed to confer any rights to third party beneficiaries.

3) These Terms are written in English. To the extent any translated version of these Terms conflicts with the English version, the English version supersedes the translated version.

4) Eligibility
By agreeing to these Terms and Conditions, you represent that you are at least of the age of majority in your country, state or province of residence, or that you are of the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this Website. You agree to not use our Products and services for any illegal or unauthorized purpose and in violation of any applicable laws in your jurisdiction (including but not limited to copyright laws). You shall not transmit any worms or viruses or any code of a destructive nature. Notwithstanding anything, a breach or violation of any terms hereof will result in in spot termination of our Services to you.

5) General Information
A. All products/services and information displayed on the Website constitute an “invitation to offer”. Your order for purchase constitutes your “Offer” which shall be subject to the terms and conditions as listed below. We reserve the right to accept or reject your Offer. If You have supplied Us with Your valid email address, we will notify you by email as soon as possible to confirm receipt of your Order and email you again to confirm details and therefore process the Order. Our acceptance of your order will take place upon dispatch of the Product(s) ordered. No act or omission of on the part of the Website prior to the actual dispatch of the Product(s) ordered will constitute acceptance of your offer.

B. We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

C. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms.

6) Description of Services
A. The Website is an electronic platform to exhibit, make available and offer to sell various products such as Diamonds, Premium Quality Precious Gemstones & Jewellery and Premium Quality Perfumes viz. Oodh, Bakhoor, Attar etc. (hereinafter referred to as “Products”) to the Users. Certain Services available on this Website are for the use of Members only.

B. Some Products may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the Products may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire Product. The Company shall not be liable for any legal action on this account. You are responsible to carefully review description of each Product, which is mentioned on the Website.

C. By making qualifying expenditure for buying the Product from the Website, you will also become eligible to earn and accrue blockchain-assets, namely Al Mas, Al Falah and Al Haqeek of the Company of an equivalent value, which can be redeemed upon the completion of the IBAO Phase can be redeemed to purchase Products from the Website, in accordance with the terms and conditions mentioned https://dashboard.alkasirportal.com (“Blockchain-Assets Redemption Terms”). Please note that the Company reserves the right to change, modify, replace, substitute, supplement or otherwise alter Blockchain-Assets Redemption Terms without any notice and liability to You. You are responsible for regularly reviewing and appraising of changes, if any.

7) Account and Registration
A. A. It is the User’s responsibility to keep the details of the account and password confidential and You agree to accept responsibility for all activities that occur under Your account or password. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by the User to protect the account details or the password. In case of any suspected breach please contact Us immediately. If We have reason to believe that there is likely to be a breach of security or misuse of the Website, We may require you to change your password or We may suspend your account without any liability to the Company.

B. You also agree to:

i. Provide true, accurate, current and complete information about yourself as prompted by the Website during the registration process (such information being the “Registration Data”);

ii. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If You provide any information that is untrue, inaccurate, incomplete, or not current or if We have a reasonable ground to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, We will have the right to indefinitely suspend or terminate Your membership and refuse to provide You with access to the Website.

C. All content on this Website is our Intellectual Property. For queries regarding content, e-mail us at support@alkasirportal.com


A. Any User who wishes to purchase a Product from the Website can add the selected Product directly to the shopping cart; or

B. In the event a User wishes to make a purchase, the User shall be required to register on the Website after adding the Product(s) to the shopping cart. The Users shall also provide any other mandatory information required under law like Permanent Account Number (PAN) and/or GST number at the time of purchase.

C. Orders, shall be considered complete only after the payment has been received by Us.

D. To confirm the orders, We may at random, call up the Users who have placed orders through the Website and ask the User a verification question. We will confirm the order only after the verification question is answered by the User.

E. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

F. Pricing of diamonds vary from one category of diamonds to another and seller to seller where numerous factors like reputation of the sellers, brand value, design of the jewellery etc. have an impact on the price of the diamond. The demand and supply of diamonds in the market can also affect the price of the diamonds. The prices stated on the Website may be substantially higher or lower than the actual prices in the retail markets. Different labs follow different methodologies for testing diamond hence the results provided by different labs may not be uniform.

9) Availability and Substitutes

A. Orders of Product are subject to availability. In the event We are unable to supply a particular Product You have ordered, We will inform you of this as soon as possible. Where We consider it possible, We will offer you a substitute of at least equal quality. You will in such circumstances have the option of accepting the substitute or obtaining a full refund of any sums you have already paid for the Product that cannot be supplied.

B. Prices for our products are subject to change without any prior notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without any prior notice, at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

10) Pricing Errors

A. The price that You pay for Product is the price displayed on this Website at the time we receive your order. Whilst We make every effort to ensure that all prices on our website are correct, errors sometimes do occur. We will normally verify prices as part of our “Dispatch Confirmation” so that, where Your Product’ correct price is less than our stated price, We will charge the lower amount when dispatching the Product to you. IF YOUR PRODUCT’ CORRECT PRICE IS HIGHER THAN THE PRICE STATED ON OUR SITE, WE WILL NORMALLY, AT OUR DISCRETION, EITHER CONTACT YOU FOR INSTRUCTIONS BEFORE DISPATCHING THE PRODUCT, OR REJECT YOUR ORDER AND NOTIFY YOU THAT WE ARE REJECTING IT. If, having contacted you and informed You that your Product are at a higher price than that stated on the website, You then cancel your order and You have already paid for the Product, You will receive a full refund. Where we cancel an order in this way You agree that We will have no further liability to You, and that We will not be obliged to supply Product unless you submit a further Order to Us.

B. Your payment details are entered online following the placement of your Order and then proceeding to conduct the ‘Check Out’ process.

C. Title to any Product you purchase on this website shall pass to You on delivery of the Product provided that we have processed and received payment in full for the Product.

D. All prices stated on the Website include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated. You are responsible for such delivery charges, which will be confirmed in the Dispatch Confirmation.

E. At any time prior to Dispatch Confirmation, We may at our sole discretion, for reasons of availability or otherwise, terminate its agreement with You in respect of any particular Product and in such case full and final settlement of any claims you might have return any monies received from you, within 30 days of receipt of such monies, to your nominated account.

11) Delivery

A. There are various delivery models for delivery of purchased Product to You. The risk of any damage, loss or deterioration of the Products during the course or delivery or during transit shall be Us.

B. Your shipping address, pin code will be verified with the database of Website before a You proceed to pay for the Product. In the event Your order is not serviceable by logistic service providers (“Logistic Service Providers”) or by Us or the delivery address is not located in an area that is covered under the order confirmation form, You may provide an alternate shipping address on which the Product(s) can be delivered by the Logistics Service Provider or by Us.

C. Please note that there is no guaranteed dispatch time and any information about the dispatch time is estimate only and should not be relied upon as such. Therefore, time is not the essence of this contract between the You and the Us for purchase and sale of Product on or through the Website. However, the Product shall not be delivered to You unless You make the payment of the purchase of Product.

D. You shall be bound to take delivery of the Products purchased by You that are said to be in a deliverable state. Where You neglect or refuse to accept the delivery of the Products ordered by You, You shall be liable to Us for such non-acceptance and shall further be liable to our Logistic Service Provider for any loss of any fee or charges that Logistic Service Providers other third parties shall have earned from Us if such delivery or transaction should have been completed. You acknowledge that such damages or loss to the Logistic Service Providers and its third parties are not consequential or indirect.

E. The title in the Products and other rights and interest in the Products shall directly pass on to the buyer from seller upon delivery of such Product and upon full payment of price of the Product. Upon delivery, You will be deemed to have accepted the Products. The risk of loss shall pass on to the You upon delivery of Product.

12)Returns and Substitutions

Your Product related complainant for refund or replacement will the processed in accordance with our Return and Replacement Policy available at https://dashboard.alkasirportal.com. However, in the event of false, frivolous or baseless complaints regarding the delivery or quality of the Products, You will not be eligible for refund or replacement.

B. Before accepting delivery of any Product, You shall reasonably ensure that the Product’s packaging is not damaged or tampered.

C. The return process of a Product may be subject to additional terms depending on the nature and category of the Product. Any such additional terms may be specified on the Website or be intimated to You at the time of purchase of the Product.

D. In the event the return of a Product is duly accepted by Us, the value of such Product, as originally paid by You during acceptance of Product, will either be refunded to Your bank account provided by You for such refund, or to Your payment instrument from which payment was made, or to Your pre-paid payment instrument account. We shall have the sole discretion to determine the mode of reversal from the above options.

13) User Comments, Feedback and other Submissions

A. If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.

B. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

14) Disclaimer Of Warranties And Limitation Of Liability
A. This Website is provided by Us on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that Your use of this site is at your sole risk.

B. To the full extent permissible by applicable law, we disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that this Website, its servers, or e-mail sent from we are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

C. Whilst We try and ensure that the details, descriptions and prices of the Products displayed on the Website are accurate, errors may occur. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fulfil any order that you may place based on such erroneous, inaccurate or out-of-date information regarding pricing, shipping, payment terms, or return policies.

D. To the maximum extent permitted by applicable law, We assumes no liability or responsibility for (i) any errors, mistakes, or inaccuracies of content displayed on the Website; (ii) any personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our Website or any product; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the Website; and/or (v) any bugs, viruses or the like that may be transmitted to or through our Website by any third party.

15) Indemnification
You agree to defend, indemnify and hold Us and Our affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the site.

16) Applicable Law.
By visiting the Website, you agree that the laws of India, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and Us or Our affiliates.

17) Disputes
All disputes, differences, claims etc. arising out of this Agreement shall be referred for adjudication to a sole arbitrator to be appointed by Us as per provision of the Arbitration and Conciliation Act, 1996 or any statutory amendment thereof. The venue for such arbitration shall be at Dubai.

18) Modifications and Changes
We reserve the right to make changes to Our Website, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.